Location
Louisville, KY, United States
Posted on
May 24, 2023
Profile
Our company:****
The Role:
At Congo Brands we are committed to delivering the highest quality and safest products to our customers. We are seeking an experienced and motivated Director of Governance and Compliance for our Foods and Supplements organization. This leadership role will be responsible for overseeing our Quality Assurance program with third-party manufacturers, managing consumer complaints, ensuring compliance with food and supplement labeling regulations, and staying abreast of new legislation in the food and supplement industry.
Key Responsibilities:
Maintain, improve, and oversee the Quality Assurance program for third-party manufacturers.
Maintain supplier quality assurance systems, procedures, and specifications.
Conduct and manage regular audits of third-party manufacturers and storage locations to ensure compliance with quality standards/GMP practices.
Lead the consumer complaint handling process, ensuring timely response and resolution.
Collaborate with relevant teams to analyze complaint data, identify trends, and implement preventive measures.
Foster a consumer-centric culture and continuously improve the complaint management process.
Ensure compliance with all Domestic/International food and supplement labeling regulations, including nutritional and allergen information.
Work closely with the product development and marketing teams to review and approve new/changing product labels.
Improve and manage a system for label review and approval.
Keep abreast of new legislation in the food and supplement industry.
Educate relevant stakeholders about new and upcoming regulations and their impact on our business.
Develop and implement strategies to ensure ongoing compliance with all relevant laws and regulations.
Qualifications:
Bachelors degree in Food Science, Nutrition, or related field. Advanced degree preferred.
A minimum of 10 years of experience in regulatory compliance, quality assurance, or a similar role within the food and supplement industry.
In-depth knowledge of FDA, USDA, and other relevant food and supplement regulations.
Certified in Quality Assurance and Auditing is a plus.
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple projects and meet deadlines.
Benefits & Perks:
Competitive Salary
Health Benefits: Medical, Dental, Vision, Life Insurance, Disability, HSA / FSA / Dependent Care FSA
3 weeks PTO 8 paid holidays
6 weeks paid parental leave
401(k) plan with employer match
Monthly cell phone stipend
Free product
AND MUCH MORE!
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Company info
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