Senior Quality Engineer - ServiceNow

Profile

Description

The Senior Quality Engineer carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. The Senior Quality Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Quality Engineer performs and leads tests of software to ensure proper operation and freedom from defects. May create test data for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to technical writers. Performs complex work flow analysis and recommends quality improvements. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Specifically, you will work within the Enterprise Tools team. This area supports custom and vendor purchased applications that support the tools that enable Solutions Engineering.

Within the Tools area, over the past 18 months, Humana has purchased and implemented various applications within the ServiceNow platform, specifically Service Management, Business Management, HR, Security Operations and Software Asset Management. The Enterprise Tools area is the IT owner of this platform and its various modules, monitoring, enhancing and maintaining its operation and being the Development Center of Excellence across the company. The Senior Quality Engineer will play an important role in the success and expansion of the ServiceNow platform at Humana, and ensure that what we build is done so to the highest quality. In addition, they will lead the push for Automated Testing within the platform, and build that into our release planning.

Required Qualifications

Bachelor's degree

5 or more years of technical experience

Experience in performing and leading tests of software to ensure proper operation and freedom from defects.

Experience in complex work flow analysis and recommending quality improvements.

Experience in Automated Testing

Experience with Release Management and its association with the testing lifecycle,

Must be passionate about contributing to an organization focused on continuously improving consumer experiences,

Preferred Qualifications

Master's Degree

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com