Compliance Quality Coordinator

Profile

Texas, United States of America

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

January 19, 2023

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

Where you fit in –

The role of the Compliance Delivery Coordinator is to implement and uphold the Shell brand compliance management for the US Mobility network. As a part of that commitment, this role will own the delivery of key compliance programs and tools that will support the US Wholesalers and Retailers to deliver what matters most to Shell customers consistently at each site. This role will work collaboratively with both the Programs Strategy Lead and the Customer Experience Coordinator to support, implement and drive daily compliance amongst key programs.

What’s the role -

Effectively manage the Product Quality Assurance program. Work collaboratively with the Strategy Lead and Customer Experience coordinator to align objectives, targets and drive best compliance outcomes

Responsible for maintaining/reviewing Zdaly Product Quality Assurance Dashboard

Once failing sites are identified, responsible for going through process to determine commingling sites

If sites fail, notice to debrand letters sent with option to enter into settlement agreement

If site settles, manage drafting of settlement, and advise all stakeholders involved

If site debrands, manage debranding process to ensure site is taken off network

Track revenue recapture management and reporting

Responsible for vendor management, including bi-monthly meetings with Authentix/Zdaly, Business Performance Reviews conducted with Contracts and Procurement lead

Responsible for managing Product Quality Assurance Compliance email box

Responsible for managing Purchase Orders / budget / invoice payment for Authentix/Zdaly

Effectively manage the Drug Paraphernalia program

At the end of Mystery Motorist Programn (MMP) Period shops, review sites missing the drug question and validate violation

Advise Sales Managers/Territory Managers of sites in violation and that sites will receive letters

Provide list of sites to Salesforce to send out violation letters

Draft wholesalers accounts 30 days from the date of letter

Advise internal stakeholders of draft

Manage revenue recapture

Manage Mystery Motorist Program debrand process

Track sites with 3 MMP fails and ensure Salesforce sends out letter

Works with Sales to keep focus on wholesalers viewing letters/signing settlement agreements

If settlement agreement is signed, draft wholesaler account and ensure debranding event is suspended

If no settlement agreement, work to ensure site is debranded and removed from the network

Work a central way of managing the overall debrand process. Create an automated process to replace the manual ways of working

Effectively manage Ad Hoc legal issues with the collaboration of Programs Strategy Lead and Legal

Legal requests for lawsuits

Activities at sites that warrant engagement with Legal and External Communications

Dimensions

Individual contributor

Key supplier relationships include: Authentix, Zdaly, and RDM

Key measures include overall network compliance

Geography: US 13k sites

What we need from you -

A legal authorization to work in the US on a full-time basis for anyone other than current employer

Bachelor’s degree or in any related field is preferred.

At least three (3) years’ experience with relevant experience in other industries.

Company description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in among other exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of oil products, chemicals, electric power, renewables and energy solutions.

As a global energy company operating in a challenging world, we set high standards f performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment processes, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

Shell .
Website : https://www.shell.com