For a quality manager, very good analytical power is needed to understand and filter the key points from a complex plan and develop it accordingly. He should also have efficient and effective communication and motivation skill. Along with this, a fair amount of negotiation skill is necessary. He should also possess good report writing power and should be familiar with the different methodologies, tools and concepts of quality management; at the same time, the individual must be able to interpret statistical data with various software packages. His planning and leadership skill to guide through a project must be excellent, allowing him to be customer oriented.
Mainly, the type of company one works in defines the role of a QAQC manager. A core part of the job is to assure unflawed production and also proper marketing of the products. They integrate knowledge with experience and expertise to accomplish certain goals. The first step in doing any project is to understand and establish their role and relationship with the appropriate staff. This provides with valuable knowledge on different processes and their method of work. Thus they get a clear idea about the amount of work to be done keeping in mind the highest standards.
A QAQC manager is responsible for drafting standards of work policies. They often collaborate with the production managers to ensure the defined standard. Past records of the standards are also reviewed by them, so that they can determine whether the current standards are up to the mark for proper customer relationship. In certain organizations, a team of quality inspectors check the products directly after they come out of the production line. This ensures that the proper standard of the products are maintained.
The manufacturing and production sector and the support sector mainly require a QAQC manager. Often, department managers are given charge of both the production and quality standard maintenance. Their role in the success of a company is most significant.
The basic responsibilities of a QAQC manager include explaining the client requirements to the sales and marketing departments. They must also devise ways to meet these requirements, analyze business statistics, determine various improvement scopes, inspect and check the entire production process to ensure proper standards are maintained. Reviewing policies and making new plans to improve quality are an integral part of the system. One needs to ensure that the procedures follow certain legislations, and review and assess them. If these steps are successfully carried out, effective changes should be implemented.
The earnings as a QAQC manager are quite high. As it is a job in managerial and administrative positions, salary is above average; also the scope of improvement is high. Promotions can come at a very fast pace, provided proper work is shown. For people with a liking of continuous improvement and a satisfying career, this role is the most appropriate.